Customer Service

Dear Visitor,

Your shopping experience are very important to us and we will do our best to make sure you are getting a nice, pleasant & safe shopping experience when you are buying a product from us and will be at your service at any time and in any way you choose.

Satisfaction Guaranteed
Our products are 100% handmade, the product works strict quality inspection process before it leaves our factory, all of our jewelry products are under warranty for 2 years.
Detailed information about the various services we offer our customers, as well as various ways to contact.


Communication by e-mail

You can send us an email to



facebookContact us via Facebook

You can conatct us via the company facebook page.
Press here to Michal Negrin on FB.



storeMichal Negrin’s Boutique Branches

Locate the local physical store close to you via our branches locator.
For more details press here.



Franchise & WholesaleFranchise & Wholesale

It's important to us that our franchise partners have a passion for our products, a working knowledge of the retail industry and shares the same values and commitment that have made Michal Negrin the successful company it is today.
For more details about becoming a franchise and requirements press here.




 FQA: Frequently Questioned AnswersFranchise & Wholesale

Check our questions and answers about: Lost Earrings , Repairs , Custom Orders and more...
Q - I lost one of my earrings from the Michal Negrin collection, what should I do?
A - In the case of a lost earring, we can place a custom order for just one earring......
Press here FQA.




Customer Service Department.